With study upon study
validating the benefits of socialization, creativity and purpose amongst older
adults, it’s easy to make case here for doubling the preventative measure of “a
stitch in time saves nine.”
Tuesday, July 31, 2012
A STITCH IN TIME.
A
STITCH IN TIME.
Eighteen older adults, for years neighbors and acquaintances, are now fast
friends, too. Artfully and forever connected, the Eskaton Henson Manor
residents and neighbors are students in the community’s “Artists in Residence”
program. As part of the current course’s two-month learning experience, each
budding artist created a colorful patch to contribute to a flower-themed quilt.
The resulting composite artwork, coordinated and stitched together by the
affordable apartment community’s administrator, Donna Garrett, will be
auctioned to raise tuition money for the next class of art students.
Tuesday, July 24, 2012
TAKE THE INITIATIVE ... AND SELL IT.
TAKE
THE INITIATIVE ... AND SELL IT. [PART II] Remember
that Babe Ruth analogy. Considered the greatest baseball ballplayer of
all-time, The Bambino hit less than one homerun for every 10 at bats. So, with
due humility, here are 10 successful initiatives of the 10 times as many ideas that
have been pitched within Eskaton.
Their success
can be attributed to effective Planning, Purpose and Priority.
Thrill of a Lifetime by Eskaton -- The gameplan for this “dream come
true” campaign explains how it inspires everyone involved, the participants as
well as employees, volunteers, sponsors and news media.
Eskaton Celebrates 100+ -- Celebrate our three-dozen-plus
centenarians and promote Eskaton as the “Official Sponsor of Longevity.”
Eskaton Kids Connection -- This signature Eskaton experience has
grown in three years from one class of elementary school students visiting with
30 residents, to more than 500 student-resident buddies throughout Eskaton.
Eskaton “Dawn of a New Day” Memory Care -- New memories
are made every day with this forward-thinking approach dementia care.
Eskaton Veterans Appreciation -- West Sacramento’s first Veterans
Day Parade launched the initiative; holiday celebrations regularly honor our
hundreds of vets.
Eskaton’s Urban Gardens -- This growing concern highlights
Eskaton’s commitment to resource conservation, sustainability and healthy
eating -- a trifecta of contemporary (Boomer-friendly) causes.
Eskaton / CSUS Student Living andLearning Experience
-- A gerontology student from California State University, Sacramento benefits
from a practical education by living in older adult community for a year.
Artists for Alzheimer’s -- The ARTZ partnership brings
artwork to memory care communities, and residents to museums.
Keep Connected with Eskaton -- This new initiative will connect
residents with remote family members and friends using eLiving, Eskaton’s
proprietary online social and video connection.
Longevity Rules with Eskaton -- The multimedia public outreach
campaign helped build Eskaton’s national reputation.
It takes the best of intentions --
starting within the organization, from the top on down -- to make good ideas work.
[SEE PREVIOUS POST, PART I -- JULY 23]
Monday, July 23, 2012
RESISTANCE-PROOF YOUR IDEAS.
RESISTANCE-PROOF
YOUR IDEAS. [PART I] There are a number of reasons many
great ideas never amount to more than “great ideas.” Insufficient expertise,
resources, finances and time obviously can reasonably stifle creativity. However,
internal resistance is a particularly
dispiriting excuse.
Most employees
these days perceive themselves to be stretched thin as is. The prospect of
being tasked with more work, with which they do not associate any personal
recognition or financial benefits, is less than motivating.
Though your
workforce may not know of Peter Drucker’s tongue-in-cheek warning that “Every great
idea eventually deteriorates into work,” their intuition about such things obliges
consideration.
Several
fundamental strategies can preempt this push-back and even encourage buy-in:
1. Involve operational staff in the planning
process. Their on-the-ground perspective offers a reality check on available
resources not always recognized by management. Then, use operational staff to
champion the project among coworkers.
2. Explain the purpose, with relatable
context. If it is simply to increase revenue, then communicate how this
translates to “opportunity” in terms of future growth, more jobs and job
security. If the operational benefits apply to marketing potential, explain
this connection. For new initiatives to be promoted with conviction to
consumers, they need to be understood and embraced internally first.
3. Prioritize the implementation. Respectfully, assume
workers are busy and that they do not have a block of time set aside to take on
new projects. (See Parkinson’s Law: Work expands so as to fill the time available
for its completion.) If now a highest priority, explain why and how other tasks
can be rearranged to accommodate the new focus.
With Eskaton and a number of other
aging services providers across the country, operations and marketing teams are
conspiring on creative strategies to build census -- immediately and for years
to come.
[NEXT POST, PART II -- JULY 24] Of Eskaton’s multiple
initiatives, effective Planning, Purpose and
Priority facilitate their
implementation. While, others, still in various stages of development, require more
resistance-proofing.
Tuesday, July 17, 2012
“WIN THIS ONE FOR THE GIPPER.”
“WIN
THIS ONE FOR THE GIPPER.” “Why not an actor, we’ve had a clown for four years.” So read the best
bumper sticker in the history of politics, sported during the 1980 presidential
campaign as the Reagan camp’s response to President Carter’s aspersions. The
Gipper’s self-depricating humor endeared him to many, but more importantly,
strategically marginalized real concerns.
It was a tact he employed most memorably in his presidential debate with Walter Mondale. “I am not going to make age an issue in this campaign. I am not going to exploit for political purposes my opponent’s youth and inexperience,” Reagan famously quipped. The audience roared with laughter and, once again, his wit took the wind from one of the opposition’s fundamental campaign themes.
There’s a lesson here, and it goes beyond the obvious that humor and humility are much appreciated qualities.
THE ART OF INDIRECTION. For those of us tasked with promoting aging and aging services as rewards rather than burdens, it is this: The target audience for our messaging is not older adults as much as it is everyone else. Older adults already know who they are and what services they need and want. We need to connect with younger adults, whose denial and fear of aging does an injustice to the inevitable process. These are the people whose attitudes and actions influence those of older adults -- both intentionally and subliminally.
Only by adjusting their behavior will overall public regard for longevity improve. Directed to younger generations, there needs to be a substantive, but clever public awareness initiative to exploit and project the benefits of aging -- experience, perspective, patience, purpose ... time, among others.
THE PUNCH LINE IS SOLID. Clearly, “Longevity is good.” The set-up and timing need some work, though.
Comedians (and sometimes astute politicians) effectively apply the art of indirection. They lure unsuspecting audiences with the obvious and, surprise, catch them off-guard. (Pfizer’s just launched “Get Old” campaign attempts to showcase aging from a different, unexpected perspective.)
Watch for more to come on this. In the meantime, consider a campaign that declares “Longevity Rules” and reminds us of rule number 1: “Aging is better than not.”
It was a tact he employed most memorably in his presidential debate with Walter Mondale. “I am not going to make age an issue in this campaign. I am not going to exploit for political purposes my opponent’s youth and inexperience,” Reagan famously quipped. The audience roared with laughter and, once again, his wit took the wind from one of the opposition’s fundamental campaign themes.
There’s a lesson here, and it goes beyond the obvious that humor and humility are much appreciated qualities.
THE ART OF INDIRECTION. For those of us tasked with promoting aging and aging services as rewards rather than burdens, it is this: The target audience for our messaging is not older adults as much as it is everyone else. Older adults already know who they are and what services they need and want. We need to connect with younger adults, whose denial and fear of aging does an injustice to the inevitable process. These are the people whose attitudes and actions influence those of older adults -- both intentionally and subliminally.
Only by adjusting their behavior will overall public regard for longevity improve. Directed to younger generations, there needs to be a substantive, but clever public awareness initiative to exploit and project the benefits of aging -- experience, perspective, patience, purpose ... time, among others.
THE PUNCH LINE IS SOLID. Clearly, “Longevity is good.” The set-up and timing need some work, though.
Comedians (and sometimes astute politicians) effectively apply the art of indirection. They lure unsuspecting audiences with the obvious and, surprise, catch them off-guard. (Pfizer’s just launched “Get Old” campaign attempts to showcase aging from a different, unexpected perspective.)
Watch for more to come on this. In the meantime, consider a campaign that declares “Longevity Rules” and reminds us of rule number 1: “Aging is better than not.”
Tuesday, July 10, 2012
HOME ALONE? NOT ALWAYS BEST.
HOME
ALONE? NOT ALWAYS BEST. “Everyone is entitled to their own opinion, but not their own facts,”
U.S. Senator Daniel Moynihan famously declared. In marketing and sales and
advertising (and yes, occasionally even public relations) opinions are often miscast
as facts.
(In my opinion) these findings, as is often the case with popular research, simply reinforce a commonly held belief. Still, they do offer older adults and their families impartial, factual information as they struggle to distinguish the benefits of community living versus aging-in-place.
So we are
fortunate that new research now validates a key sales pitch used routinely to
attract people to older adult communities. It is now fact: Socialization is healthy and can extend life
expectancy.
Conversely, the
social pain of loneliness produces changes in the body that mimic and
essentially accelerate the aging process, according to a new study by Cornell University. The study specifically determined that loneliness increases the risk
of heart disease and other health problems later in life. On a positive note,
lead researcher Anthony Ong concluded, “One of the most important and
life-affirming messages of this research is the reminder that we all desire and
need meaningful social connections.”
Another new
study by geriatricians at the University of California, San Francisco confirms
that older adults who feel isolated and unhappy are twice as likely to have
declining abilities to perform so-called activities of daily living; and 45
percent more likely to die than older adults who felt meaningfully connected to
others.
(In my opinion) these findings, as is often the case with popular research, simply reinforce a commonly held belief. Still, they do offer older adults and their families impartial, factual information as they struggle to distinguish the benefits of community living versus aging-in-place.
Monday, July 9, 2012
THE HEADLINE READS “DECLARING INDEPENDENCE.”
THE
HEADLINE READS “DECLARING INDEPENDENCE.” On the front page of the Sunday Sacramento Bee (7-8-12) the color photograph of five older adults
laughing shows what the 82-inch story proceeds to tell. Among this friendly
group of residents at the Eskaton Roseville Manor multiservice community, are Jackie
and Bill Merz. When asked about offers from their kids to come live with them, Jackie
exclaimed that as much as she adores them, “I told them we’d have somebody
shoot us before we did that.”
“Most older
adults tend to be a bit more euphemistic about it,” said Anita Creamer, the Bee’s senior writer who authored the feature
on older adults living on their own. The desire to remain as independent as
possible is a recurring theme with many residents of older adult communities.
And not simply to avoid burdening their families.
More so,
Eskaton residents point to the engaging lifestyle, friendships, activities,
security, modern conveniences and healthcare when needed as reasons for
choosing community living.
Monday, July 2, 2012
PUT A PILLOW OVER MY HEAD!?
PUT
A PILLOW OVER MY HEAD!? Sadly, it is not uncommon for a young, healthy individual to whisper
“Just kill me” or “Put a pillow over my head” upon witnessing the plight of a
very old, frail and infirmed person. Two things are not taken into account,
unfortunately, with such disparaging perspectives: 1) The objectionable remark
is incredibly disrespectful to the individual who is challenged to value every
moment of life; and 2) No one knows with certainty the value they will place on
their own life, given similar circumstances, until they personally experience
it.
Avoiding
ageism, as with all forms of prejudice and negative stereotyping, often
requires observers and communicators to carefully view situations from
another’s perspective.
Aging is
inevitable ... and unpredictable. Walking aids, feeding tubes and memory care
may not be standard issue, but for some these supports are not optional. Yet no
physical or mental decline is likely to be as frustrating or challenging or sad
as accepting the notion that for all the individual effort, some more fortunate
observers still reflect: “There, but for the grace of God, go I.”
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